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Q&A – Quick Fix For A Misbehaving iPad / iPhone

I received this question in a message last week, for the 1st time, and since then I have had 5 others ask. I know 5 isn’t a lot, but if 5 are asking always assume 50 are having the issue. The other 45 just don’t know who to ask or what to ask. So here is a quick Q&A answer to a misbehaving iPad question.

PROBLEM: My iPad screen has decided it likes the horizontal position and will NOT let me get her back on her feet. I know about the “Lock Rotation” button, and it is in the “off” position. I can’t seem to get her off her back. It’s driving me nuts because while I can position the iPad vertically and can see the home screen icons VERTICALLY, when I click on something, say Facebook, Pinterest, or even Words with Friends, it gets horizontal again and I CANNOT for the life of me, get her to rotate vertically.

Sooooooo……. any ideas? Advice?

SOLUTION: Run the iOS system reset (I don’t know if that’s the official name for this process, its just what I like to call it)

  • Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider)


  • At which point the Apple logo should appear

This process wont erase any content from the iPad, it’s the iPad equivalent of a reboot. As confirmed by each person who asked the question, that fixed the issue every time.

24 Yrs. of professional experience in Technology. Experience with technology implementation and systems management at numerous 5 Star Hotels, and Stadiums across North America. Head of Tech Geek and More since 2009


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