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I received this question in a message last week, for the 1st time, and since then I have had 5 others ask. I know 5 isn’t a lot, but if 5 are asking always assume 50 are having the issue. The other 45 just don’t know who to ask or what to ask. So here is a quick Q&A answer to a misbehaving iPad question.

PROBLEM: My iPad screen has decided it likes the horizontal position and will NOT let me get her back on her feet. I know about the “Lock Rotation” button, and it is in the “off” position. I can’t seem to get her off her back. It’s driving me nuts because while I can position the iPad vertically and can see the home screen icons VERTICALLY, when I click on something, say Facebook, Pinterest, or even Words with Friends, it gets horizontal again and I CANNOT for the life of me, get her to rotate vertically.

Sooooooo……. any ideas? Advice?

SOLUTION: Run the iOS system reset (I don’t know if that’s the official name for this process, its just what I like to call it)

  • Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider)

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  • At which point the Apple logo should appear

This process wont erase any content from the iPad, it’s the iPad equivalent of a reboot. As confirmed by each person who asked the question, that fixed the issue every time.

By anovelo

24 Yrs. of professional experience in Technology. Experience with technology implementation and systems management at numerous 5 Star Hotels, and Stadiums across North America. Head of Tech Geek and More since 2009

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