Change How Many Months Of Emails You See In Outlook For Windows. 

One of the more common questions IT staff get involves “not seeing all of the emails” in their inbox. The issue involves Cached Exchange Mode, and today’s post will go over how to adjust the settings so that you can see more of your emails. Change How Many Months Of Emails You See In Outlook

How To


The end-user usually says, “I’m having some trouble trying to find emails older than 6 months”. By default, if Cached Exchange Mode is enabled the user will only see a specific amount of the emails within Outlook. This is done to keep the Outlook file smaller which allows you to browse the emails faster.

Changing Cached Exchange Mode Length Of Time 

To change how much of your email history is downloaded to Outlook, follow these steps.

  • Step 1

Start Outlook.

  • Step 2

Click Account Settings on the File tab, and then click Account Settings.

Oulook Windows Account Settings

  • Step 3

In the Account Settings box, double-click your Microsoft Exchange account on the Email tab.

Outlook account list

  • Step 4

In the Change Account dialog box, drag the Mail to keep offline: slider to the desired number of months. Followed by clicking Next. 

Outlook Cached email setting A

  • Step 5

Click Done when advised you have to restart Outlook to complete the configuration change.

  • Step 6

Final Step close and restart Outlook.


Final Thought

Cached Exchange Mode is something specific to those using Outlook or Exchange servers, and that will be mainly in a work environment.  So the info will not cover everyone. There may be reasons you need to see more of your email history, however, keep in mind that the more you add, the slower Outlook may feel, so only add the time frame you REALLY need.

Change How Many Months Of Emails You See In Outlook

By anovelo

24 Yrs. of professional experience in Technology. Experience with technology implementation and systems management at numerous 5 Star Hotels, and Stadiums across North America. Head of Tech Geek and More since 2009