The following post comes from (LINK) Facecrooks (http://facecrooks NULL.com/). Facecrooks considers itself “THE Social Media Watchdog!” From their site -
“Our mission is to monitor and chronicle the seedy, unsavory and silly side of social media. We provide current news, educational resources and alerts on social media privacy, safety and scams”.
The following post cover a Facebook feature that unless you are paying attention, you could miss. A 2nd inbox in Facebook for messages, where some of your messages could be ending up. The post was originally posted on (link) Facecrooks (http://facecrooks NULL.com/Internet-Safety-Privacy/have-you-overlooked-your-other-facebook-messages NULL.html), in their Internet Safety and Privacy section.
(http://facecrooks NULL.com/wp-content/uploads/2011/12/other_messages NULL.jpg)Mashable (http://mashable NULL.com/2011/12/09/facebook-hidden-messages/)revealed yesterday that many Facebook users have been unaware of the “Other” inbox located beneath the standard ‘Messages’ tab on Facebook.
Facebook, in its infinite wisdom, created this folder to automatically sort the messages you receive that they deem to be spam or not important due to a lack of connections to you. They committed a similar act earlier this year when ‘Smart Lists’ were introduced. Users were none too pleased to find that Facebook had added friends to certain lists based on their previous interactions and relationships.
I checked my folder and was pleased to find that the only thing I had missed were messages from Facebook Pages that I have ‘liked.’ I’ve missed a few webinar invites and event notifications. Not a huge deal in the grand scheme of things, but it would have been nice to know the ‘other’ tab exists.
This whole incident came to light when a Slate (http://www NULL.slate NULL.com/articles/technology/technology/2011/12/facebook_s_other_messages_mail_you_are_probably_missing NULL.2 NULL.html) reporter received a message from someone who found her lost laptop. Due to the fact that there was no connection between the two Facebook users, the message was sorted to the ‘Other’ inbox. Of course she was outraged that she didn’t receive the message in a timely manner. Upon further investigation, she discovered that both she and her colleagues had missed other important messages.
So, what can you do to make sure something like this doesn’t happen to you in the future? To make a long story short, the only remedy is to check the ‘Other’ message tab often. You can’t set up your account to receive email notifications for messages sorted to this Social Inbox.
It’s really easy to check to see if you have missed any important messages. Just Click the ‘Messages’ link located under “Favorites”. (located in the left column of your Facebook page) – this will reveal the ‘Other’ tab.
Facebook’s logic and reasoning for this behavior makes sense, it would just be nice if they did a better job of communicating subtle nuances of features to their users.