Windows: Error “The Hardlock service failed to start due to the following error….” message in the Windows Event Viewer
Jan 13th
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/microsoft NULL.jpg) A strange error came to my attention today while working with a client. I was trying to see why his pc would periodically stop responding. In looking at the Windows Event Viewer (Control Panel –> Administrative Tools –> Event Viewer –> System) the following error was discovered.
“The hardlock service failed to start due to the following error: The request could not be performed because of an I/O error”.
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It took a little digging around to find the answer and here is what the Hardlock service does – It is used with software that require what is called a hardware lock or dongle to make the software work. (Dongle = A piece of hardware that attaches to a computer in order to make a piece of secured software run. A dongle in this sense is used as a high-end form of security to prevent the unauthorized copying of software, since making a copy of the hardware itself is much more difficult than simply copying the software)
In the case of this customer, they used to run point of sale software from this pc that required the “dongle”, however when the point of sale software was removed, the part of the software that looked for the dongle stayed and kept looking for a piece of hardware that was no long on this machine.
To correct this issue, (WARNING: Keep in mind that this will break the software that the dongle is used for if that software is still on the pc) all you need to do is run the following from the command prompt (Start –> Run –> CMD)
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/dongleremoval NULL.jpg)
and just type HLDINST –remove (Type it just as you see it), and hit enter.
That will stop the Hardlock service and remove the registry entries belonging to the Hardlock driver.
WEB: Microsoft MSN.com website – New Layout (Preview)
Jan 13th
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/microsoft2 NULL.jpg) Microsoft has a new look that is in Preview for its MSN.com portal. The New look gives MSN a slightly cleaner look. Below is a screenshot of the New MSN
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/newmsnhomepage NULL.jpg)
and the current MSN page.
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/oldmsn NULL.jpg)
If you would like to see the new page and it isn’t coming up for you, you can go to http://www.msn.com/preview.aspx (http://www NULL.msn NULL.com/preview NULL.aspx) to check out the new layout.
TGM: TechGeekandMore for 2009 – Just one word – WOW!
Jan 1st
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/TGM NULL.jpg) With the end 2009, let me send out a quick thank you to all the readers of TechGeekandMore, and also to the numerous people who helped get TGM off the ground.
When I started TGM at the end of February 2009, it was started as a simple hobby. I really never figured that I would get more than a few family members and maybe some co-workers/clients following it. I guess I got a little more than what I expected. As noticed in the final stats for 2009, with 1 little exception (and even that one was close), TGM has grown every month since it started.
(http://www NULL.rj-diamond NULL.com/alex/wp-content/uploads/2010/01/TGMDec09 NULL.jpg)
I guess a special thanks is in order to Apple, Cisco, McAfee, and CA for having issues with their software.
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Which helped inspire the creation of TGM so that questions, that I heard everyday (multiple times a day) would be answered in a form that even the most non-technical person can understand.
Happy New Year 2010 – Welcome to the next decade.
Jan 1st
To all the visitors of TechGeekandMore and everyone who his helped with TechGeekandMore during 2009 – Thank you. To everyone – May your 2010 bring you everything you want.
Happy New Year
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