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Alert: How to deal with Rogueware software when it tries to load on your computer.

computer virus While surfing the web today I ran across a another version of the installer that tries to load one FAKE antivirus software (Antivirus 2010 is one of the most common names). The following can come up if you visit an infected website. The site that triggered these pop ups is a well known site, so do not assume that just because you are on a MAJOR website that you are not at risk.

What to look our for

As soon as you get to the website, the following pop up appears. **This is why it is important to read messages before clicking ok. 

image

What you probably wont see (unless you drag the window above around the screen) is the little window (as shown below) that opens directly behind the main window. If you were to expand the little window you will see that its for 1anetantispy.

image

If you click on the OK button above you will get infected. 

What to do if you see the AV check Window

1 – DO NOT CLICK ON ANY OF THE POP UP WINDOWS.

2 – On your computer click on the start button –> click on Run (or type Run in the search box) –> Once you get the run box, type taskmgr into the Run box and press OK

image

3 – This will open up the Windows Task Manager. Look for all items that involve the browser you are using.  (In the example below, its Internet Explorer) Highlight each item and then click End Task.  Once all the browser windows close

image

4 – (A) If you are using Internet Explorer go to Tools –> Options –> and Click on Delete Browser History.  (B) If you are using Firefox, go to Tools –> Options – > Privacy –> and click where it says “Clear you current history”.

Alert: Desktop Security2010 – Another Rogueware program which seems to be spreading fast. This is NOT something you want on your pc.

comp Job security is the probability that an individual will keep his or her job, and with the rate of computer clean up that I have to do that unfortunately seems to be going up and not down, I think I have job security for a while (Honestly, this is not the kind of job security that I want). We have had many posts on TGM about viruses, spyware, rogueware, yet the “my computer is infected” calls continue to come in, as people continue to fall for the tricks that get them infected.

The latest rogueware infection is called DesktopSecurity2010. What will happen if you get infected with the DesktopSecurity2010 rogueware

  • DesktopSecurity2010 is an adware program that warns users of non-existing threats in their computers so that they purchase a certain program that removes them from the computer.
  • Additionally, in order to make users think that their computer is really infected, it displays a warning message when the computer is restarted, and from time to time the screen fades to black and other times blinks with different colors.
  • DesktopSecurity2010 can reach the computer when the user accesses certain websites which display banners or pop-up windows which lead to the download of this program. It can also reach the computer in a link that can be received via spam messages, fraudulent websites, etc.
What should you look out for when web surfing

DesktopSecurity2010 is easy to recognize, as it shows the symptoms below (These are some possible symptoms, you can still get infected without seeing these):

  • It reaches the computer in a file with the following icon:
    File download
  • When it is run, a screen to install the program is displayed:
    install
  • Once installed, it starts to carry out a system scan in search for possible malware and once finished, it displays warning messages informing users that the computer is infected:
    infect alert

 

One of the known ways that the rogueware is installing

The following post on the PandaLabs site (LINK: http://pandalabs.pandasecurity.com/making-new-friends%e2%80%a6/ (http://pandalabs NULL.pandasecurity NULL.com/making-new-friends%e2%80%a6/)) shows 1 of the ways you can get infected.  Two of the clean up jobs that I have had to do in this past week occurred because the user also fell for a greeting card email as described below (Confirmed).

Making new friends…

  • Posted on 05/13/10 by Olaiz

I’m very happy because I’ve received a greeting card via email from a new friend, thought it’s not my birthday, my saint’s day or anything like that :-)

Look what a nice card I’ve received:

Google_groups_email_en

Besides, it has been sent from 123greetings, which is a legal website to download and send cards, so it must be trustworthy.

I’ve clicked the picture of the message and I’ve been redirected to the website http://luxxxx.googlegroups.com/web/setup.zip, but I can’t see any greeting card here, but a Google groups website containing a link… maybe I have to follow the link in order to view it…

There’s no way. I can only see the Windows of an antivirus called DesktopSecurity2010 (http://www NULL.pandasecurity NULL.com/homeusers/security-info/218297/DesktopSecurity2010) informing me that my computer is infected and that I have to pay the license in order to eliminate the malware. I think that I got infected :-( and I have neither a greeting card nor a new friend…

Now, talking seriously, yesterday we commented how this false antivirus was using Google Groups users (with malicious intentions) to be distributed. In fact, the URL from which the rogueware is downloaded is like the following:

http://Google Groups user.googlegroups.com/web/setup.zip

Some of these users are felixss, gorlum or misterxyz.

Google has reacted to this and has started blocking these malicious users. So, if you try to access any URL that uses these malicious users, the following message is displayed informing you that the user cannot be found:

Google_groups

Even so, some malicious accounts may still be active, so don’t trust messages like this and don’t follow any link like those we’ve previously mentioned in this post.

So what can you do to help protect yourself
  • If you get a link, email, instant message, asking you or telling about something you were not expecting, even if it seems to be from someone you know, DO NOT TRUST IT! Getting a message from grandma saying check out the new pictures i upload and realizing she is 80 years old, ask yourself, does grandma really know how to upload pictures? It only takes a minute to call the person, and get a response to “did you send me….. message”, if they did, they will tell you instantly. If they didn’t they will be the 1st to say “What are you talking about”.
  • Because of Twitter, the use of link shorting sites seems to have become the norm.  The problem is that a link to   http://bit.ly/dr9Ucz (http://bit NULL.ly/dr9Ucz) could be a link to many place. How do you know if it is a safe link or not a safe link.  Again, even if the link is sent to you by someone you know, DO NOT TRUST IT unless you were specifically expecting it. For the record, http://bit.ly/dr9Ucz (http://bit NULL.ly/dr9Ucz) is actually a link to techgeekandmore.com, and TGM does not list shorten links on the TGM site, because we want you to know where you are clicking to.  One thing you can do to check shortened links is visit sites that expand the shortened link.  (If you use one of these link expander services and copy the link, be careful to copy the link and NOT accidently double click on the link) Some of the sites you can visit to use to expand links

-> LongURL (LINK: http://longurl.org/ (http://longurl NULL.org/)), PrevURL (LINK: http://www.prevurl.com/index.php (http://www NULL.prevurl NULL.com/index NULL.php)), ExpandMyURL (http://longurl NULL.org/) (LINK: http://www.expandmyurl.com/ (http://longurl NULL.org/)), URL Snoop (http://urlsnoop NULL.com/) (LINK: http://urlsnoop.com/ (http://urlsnoop NULL.com/)), Securi.net (http://sucuri NULL.net/?page=tools&title=check-url) (LINK: http://sucuri.net/?page=tools&title=check-url (http://sucuri NULL.net/?page=tools&title=check-url)). At all the sites, enter the shortened URL and click to find out where the link will lead

-> In addition if you use Firefox to browse the web, you can install LongURLPlease (LINK: http://www.longurlplease.com/ (http://www NULL.longurlplease NULL.com/)), or LongURL (LINK: http://longurl.org/tools (http://longurl NULL.org/tools)), which are Firefox browser extensions that automatically preview the destination URL for shortened links from just about any shortener you can name.

  • As always make sure that your PC is updated with all the latest Windows Updates, your Anti-virus is updated, your install of JAVA is updated, your install of Adobe Flash player is updated, Your PDF reader is updated. Most viruses, spyware, rogueware use problems with these programs to get into your computer. Use can use sites like File Hippo (LINK: http://www.filehippo.com/ (http://www NULL.filehippo NULL.com/) ) to check and make sure your programs are up to date.
What to do if you do get infected

If you still get infected, you can use SuperAntispyware and Malwarebytes programs to clean your machine, I recommend downloading both before you get any infection.  Run them on a regular basis (Regular = once a week or so), even if your computer does not show any signs of issues.

To download both programs I recommend using Ninite (LINK: ninite.com)

image

If you would like to see more information on ninite you can see the TGM post http://www.techgeekandmore.com/2009/12/25/software-two-must-haves-for-the-new-pc-pc-decrapifier-and-ninite/

If after running SuperAntispyware and Malwarebytes, you are still infected, then you will need to use a PE (Physical Environment) disk.  The PE disk that TGM recommends is UBCD (LINK: http://www.ubcd4win.com (http://www NULL.ubcd4win NULL.com)). The how to for the UBCD can be found at http://www.ubcd4win.com/howto.htm (http://www NULL.ubcd4win NULL.com/howto NULL.htm) .

Alert: Another Fake Email install Rogue Software (From Panda Labs Blog)

     One of the biggest reasons why TechGeekandMore started came from how many customers I had (and still have) to visit every week to either clean Viruses of PC or (even worse) recover as many files as possible and then reinstall Windows.  I wanted a way a to try and alert and educate my customers about how …..

- No African Prince was going give you millions

- Emails that say that they are from a friend or family with that weird looking attachment could actually be fake

- Hot College Girl……well this one just really doesn’t have much beyond “Don’t do it”.

ETC ETC ETC…….

     In those lines a new email starting this week, that has only 1 goal, to trick you into downloading and installing some really nasty software (more of the fake antivirus software).  This new email says that “You have received a postcard”……

The following information comes from PANDALABS blog ( http://pandalabs.pandasecurity.com/the-thousand-faced-rogue/ (http://pandalabs NULL.pandasecurity NULL.com/the-thousand-faced-rogue/))

******************************************************************************************************************

The Thousand-Faced Rogue

Mar 5

  • Posted on 03/5/10 by Olaiz (http://pandalabs NULL.pandasecurity NULL.com/author/olaiz/)

We want to inform you of a new flood of email messages that seem to contain a postcard but are actually distributing malware. Concretely, we’ve seen several thousands in a few hours.

It’s not the first time we see emails like this in circulation, as subjects like “You’ve received a postcard” are very recurrent.

The message is like the following:

postcardzip_en

The message seems to have been sent by a member of your family through a legal website to download and send postcards, so that users don’t suspect. In order to view the postcard, you have to open the attached file. It’s a file compressed with zip and if you run it, a rogueware program will be installed in your computer, which is different depending on the message and the operating system you have.

The following are some of the names of the fake antivirus that can be installed in your computer if you run this file:

% Antispyware 2010

Antivirus % 2010

% Guardian 2010

% Guardian

% Defender 2010

% Antivirus

% Antivirus 2010

% Antivirus Pro

% Antivirus Pro 2010

% Internet Security

% Internet Security 2010

where % stands for the operating system of the computer in which it is going to be installed. Some examples: XPAntispyware2010, Vista Guardian, Win 7 Antivirus Pro.

Let’s take as an example Antivirus XP 2010 and see the actions it carries out once it has been installed in the computer.

As every rogueware, it starts scanning the system to check if the computer is infected.

Once finished, it displays a list with the malware that has detected in your computer to make you believe that you’ve got a problem and that this program will offer you the solution:

AntivirusXP2010

However, all the malware it has detected makes reference to unexisting files, so the only threat you have is the own rogue.

Additionally, it prevents the execution of programs whose window title makes reference to the following programs:

Internet Explorer

Firefox

Several security suites.

When you try to run any of these, a message is displayed informing you that these programs are infected and recommending you to install the fake antivirus to solve the problem.

The following image belongs to the message that is displayed when Firefox is run:

Firefox_infected

It also contains code to uninstall different security solutions. This way, the computer would be unprotected and the real antivirus programs could not detect it.

Alert: Another Fake Anti-Virus program

     If anything can get under my skin, this will do it.  It seems we have another “Anti-Virus” program out there who’s only goal is to scare the user (who probably doesn’t know any better) into believing that the “sky is falling” and then requiring them to give up their credit card number in order not to get hit with the “falling sky”.  I’ve have had to spend a lot of my time this past week cleaning this one up because a couple of clients didn’t know any better. There have been numerous versions of this malware scam over the past few years, some examples are

A

* Ad-Protect
* AlfaCleaner
* Antispyware Soldier
* Anti-virus 2008  * Anti-Virus 2009
* AntiVermins
* AntiVirGear
* AntivirusGold

B

* BraveSentry
* BreakSpyware

C

* CmdService
* ContraVirus

D

* DeluxeCommunications
* Dr. AntiSpy

E

* ErrorSafe

M

* MalwareWipe
* MrAntispy
* Mirar
* Movieland
* MySpyProtector

P

* PestCapture
* Pest Trap
* Popcorn.net
* PSGuard

S

* Seekmo
* Smitfraud
* SpyAxe
* SpyCrush
* SpyDawn
* SpyFalcon
* SpyHeal
* SpyLocked
* SpyLocker
* SpyMarshal
* SpySheriff
* SpyShield
* SpySoldier
* SpywareKnight
* SpywareLocked
* SpywareQuake
* SpywareStrike
* Starware
* SystemDoctor

T

* Toolbar888

U

* UnSpyPC

V

* VirusBlast
* VirusBurst
* VirusBurster
* VirusRay
* VirusRescue

W

* Winfixer

Z

* Zango Search
* Zlob

    and now joining the list is a Rogue Anti-Virus programs comes SaveSoldier. Here is information on the malware from the Panda Website ( http://www.pandasecurity.com/homeusers/security-info/212755/SaveSoldier (http://www NULL.pandasecurity NULL.com/homeusers/security-info/212755/SaveSoldier) ).

Effects

SaveSoldier is an adware (http://www NULL.pandasecurity NULL.com/glossary/glossary NULL.aspx#ADWARE) program that carries out the following actions:

  • It reaches the computer downloaded from the following website:
  • When the file is run, it is installed in the affected computer and starts scanning the system in search for possible malware.
  • Once ended, it displays a warning message like the following, informing users that their computer is infected:
  • If the button "Remind me later" is clicked, the interface of the program is displayed, which is like the following image:
  • If users decide to follow the program’s instructions and remove the threats, the program will require a registration code:
  • This code is obtained after purchasing the antivirus solution. Therefore, the user will be redirected to a website where it can be purchased:
  • On the other hand, if users do not follow the program’s recommendations, it will display warning messages like the following to make them think their computer is infected:

<?xml version="1.0" encoding="utf-8"?>

Infection strategy

SaveSoldier creates a directory called SaveSoldier in the folder SaveSoldier Software (created by itself) of the Program Files directory and a group of programs with the same name in the Start menu.

SaveSoldier creates the following files in the folder SaveSoldier Software\SaveSoldier of the Program Files directory:

  • SAVESOLDIER.EXE, which is a copy of itself.
  • SAVESOLDIERSVC.EXE
  • UNINSTALL.EXE

SaveSoldier creates the following entries (http://www NULL.pandasecurity NULL.com/glossary/glossary NULL.aspx#CLAVE) en el Windows Registry (http://www NULL.pandasecurity NULL.com/glossary/glossary NULL.aspx#REGISTRO):

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    SaveSoldier = C:\Program Files\SaveSoldier Software\SaveSoldier\SaveSoldier.exe – min
    By creating this entry, SaveSoldier ensures that it is run whenever Windows is started.
  • HKEY_LOCAL_MACHINE\SOFTWARE\SaveSoldier
    Install_Dir = C:\Program Files\SaveSoldier Software\SaveSoldier
    By creating this entry, SaveSoldier creates a new directory.
  • HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Uninstall\ SaveSoldier
    DisplayName = SaveSoldier
  • HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Windows\ CurrentVersion\ Uninstall\ SaveSoldier
    UninstallString = C:\Program Files\SaveSoldier Software\SaveSoldier\uninstall.exe
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Enum\ Root\ LEGACY_SAVESOLDIERSVC\ 0000
    Class = LegacyDriver
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Enum\ Root\ LEGACY_SAVESOLDIERSVC\ 0000
    ClassGUID = {8ECC055D-047F-11D1-A537-0000F8753ED1}
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Enum\ Root\ LEGACY_SAVESOLDIERSVC\ 0000
    DeviceDesc = SaveSoldier Security Service
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Enum\ Root\ LEGACY_SAVESOLDIERSVC\ 0000
    Service = SaveSoldierSvc
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Enum\ Root\ LEGACY_SAVESOLDIERSVC\ 0000\ Control
    ActiveService = SaveSoldierSvc
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SaveSoldierSvc
    DisplayName = SaveSoldier Security Service
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SaveSoldierSvc
    ImagePath = C:\Program Files\SaveSoldier Software\SaveSoldier\SaveSoldierSvc.exe
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Services\ SaveSoldierSvc\ Enum
    0 = Root\LEGACY_SAVESOLDIERSVC000
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Services\ SaveSoldierSvc
    Start
  • HKEY_LOCAL_MACHINE\ SYSTEM\ ControlSet001\ Services\ SaveSoldierSvc\ Security
    Security

<?xm
l version="1.0" encoding="utf-8"?>

Means of transmission

SaveSoldier can be voluntarily downloaded from the website belonging to the company that has developed it.

<?xml version="1.0" encoding="utf-8"?>

Further Details

SaveSoldier is 712,704 bytes (http://www NULL.pandasecurity NULL.com/glossary/glossary NULL.aspx#BYTE) in size.

As additional information, a website that promotes another fake antivirus has been detected. In this case, it is called TrustNinja. The interesting thing is that both the format and content of this website is the same as the website of SaveSoldier . Only the references to SaveSoldier have been replaced with TrustNinja.

The file downloaded from this website is called TRUSTNINJA.EXE and once run, a program with the same interface and functions as SaveSoldier is installed on the computer. Even the fake results displayed when the scan is finished are the same. The only thing that changes is the name of the program.

As always, the 1st line of defense is to not click on every pop up that you see without reading it 1st.  Additionally, if your not sure what the message or the pop up is for, its always better to click on deny or no on a pop up if your not sure what its for or at least take the time to run a quick search on Bing or Google with the name of the pop up.  There are many sites out there that will tell you what the pop up is and if it is safe.

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