This week Google added a new “afterlife” feature to many of its Google products. In this day and age, a large part of our daily life centers around what we do online. However, what happens to our online life once our real life comes to an end. Taking the lead on the afterlife question, Google has now added an Inactive Account Manager (https://www NULL.google NULL.com/settings/u/0/account/inactive) feature to many of its products, from +1s; Blogger; Contacts and Circles; Drive; Gmail; Google+ Profiles, Pages and Streams; Picasa Web Albums; Google Voice and YouTube. The new Inactive Account feature allows you to “choose to have your data deleted — after three, six, nine or 12 months of inactivity. Or you can select trusted contacts to receive data from some or all of the following services”. Prior to Google triggering the afterlife feature, they will send you a text message (if you have set up your phone in the settings), or send you an email to the secondary address you provided in the settings, just in case you are still around and just haven’t used your account.
As stated by Andreas Tuerk (Google Product Manager), in a post on the Google Public Policy blog (http://googlepublicpolicy NULL.blogspot NULL.com/2013/04/plan-your-digital-afterlife-with NULL.html)
We hope that this new feature will enable you to plan your digital afterlife — in a way that protects your privacy and security — and make life easier for your loved ones after you’re gone.
Setting Up Inactive Account Manager
Tech Geek and More regularly receives messages asking for tech support help. Many of those messages end up being the inspiration to many of the posts that you see. In this current Tech Support 101 post we will cover 3 question that were received over the past 2 weeks. If you have a tech question you would like to ask, just send us a message using the Tech Geek and More Contact Form. Please remember to include as many details as possible
Information that will be helpful includes
- What version of the OS is installed (Windows XP, Windows 7, Windows 8, OS X, Linux)
- What is the name and version of the program you are having issues with (Office 2010, Office 2013, Norton 2013, iTunes 10, etc.)
- If you are seeing an error message, what does that error message say? (Be as specific as possible)
- Describe what you are doing prior to having issues
- If you are looking for a recommendation, give us many detail as possible as well.
These questions come from Arjun and Margo
Ran into an issue this week while trying to uninstall TrendMicro Titanium 2012, it would not uninstall. The client I was assisting had paid for TrendMicro a year ago, so the subscription was just about to expire. The client has decided to go to another option instead of renewing with TrendMicro. As I attempted to uninstall TrendMicro 2012, I kept coming across the same error “Unable to Remove Your Security Software”. The error says that I needed to “restart computer before trying again”, which I tried a number of times. Each time I attempted the uninstall, the same message would appear. Read more
(This is a repost of story originally posted in 2010. Recently I’ve seen a spike in websites using Vibrant Ad’s. So this is a repost for those who would like to block Vibrant Ad’s)
One of the questions I keep getting asked involves “In Text ads” that appear as highlighted words on Webpages. What you will see when browsing on various sites is that key words will be highlights and double underlined (As shown on example below), and when you place your mouse over the key word a “related” ad to the key word will appear. The question I keep getting is “How do I remove these Vibrant Ad’s”?
The following configuration steps come by request. It seems that for some the Text in the Gmail app for the iPhone is just to small. Unfortunately, the Gmail app does not have a setting to increase the text size and the change text size setting in iOS does not affect 3rd party apps like the Gmail app. The following steps will allow you to configure the Mail App for iOS to use Gmail.
Working with a client this week I came across the challenge of being able to sync 100s of contacts and months of calendar dates that were located on Apple’s iCloud with the contacts and the calendar located in Outlook. The client uses both and iPhone and iPad to create emails, store contact information, and manage his calendars, but has a need when in the office to also access that information from Outlook (2007 in his case). iCloud has an add-in for Outlook that lets you see your calendar and contacts, however because Apple and Microsoft use 2 different file types for their contacts and calendars, so you can’t set iCloud to be the default for either calendar or contacts in Outlook for Windows (Outlook for Mac does let you do it). What happens is that if you want to add/edit a calendar or contact while in Outlook, you basically have to do it 2 times.
This is where iCloud Sync from CodeTwo comes in. What iCloud Sync does (in a very simple way) is allow you to autosync the files between the 2 formats automatically. The install of iCloud is simple, the configuration of the sync is designed so even someone with no tech knowledge can do it, and for a one time cost of $20 the price is very reasonable (the program does have a 30 day full trial for FREE to make sure it will work for you).
While working with a client this weekend, a question came up about changing the text size on an iPhone and iPad. The default text size for them was just to small and was hard to read. The steps to change the text size are simple but a little hidden, and since I had a hard time finding information on how to do this online (in fact I could not find anyone with the correct information), here is what you need to do if you want to change the text size on any IOS 6 device (iPad / iPhone / iPod)