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How To: Solution for TweetDeck blank screen issue

Tweeting Came across an interesting situation this morning with TweetDeck. When I opened it, all that came up was a blank screen.

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     It took a little research but here is the solution (and its simple) if you come across this issue. 

Solution -

1 -  Click on Start –> Control Panel –> (If windows Vista or 7) click View by (on top right) and change to Large Icons –> Click on Folder Options

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2 – Click on the View tab (op top) –> In the Advanced Settings Window select “Show hidden files, folders, and drives.**

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**In addition, as a general rule I suggest removing the checks next to

- Hide extensions for known file types

- Hide protected operating system files

I recommend these changes as hidden files could be used to hide infections from being seen.

After the changes click OK

  • NOW BEFORE STEP 3 – MAKE SURE TWEETDECK IS COMPLETELY CLOSED

 

3 – Once you have made those changes, click on Start –> My Computer –> or click on the My Computer icon on the desktop.

Look for the following location in the C: \  ->

Windows XP –> C:\Documents and Settings\(Name you are logged in under)\Local Settings\Application Data

Windows 7 / Vista –> C:\Users\(Name you are logged in under)\AppData\Local

     – Once you are have reached the Local Folder (Win 7 / Vista) or Application Data Folder (Win XP), look for a folder called Twitter.

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Find the folder and delete the folder.  What that will do is cause the Sign In Screen to appear again next time you start TweetDeck.

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Just sign in and everything should be back to normal.

Twitter stores full iPhone contact list for 18 months, after scan (Via LA Times)

Tweeting  In case you didn’t see it, there is an interesting report from the (LINKLA Times (http://www NULL.latimes NULL.com/business/technology/la-fi-tn-twitter-contacts-20120214,0,5579919 NULL.story) where Twitter acknowledges that mobile users who tap “find friends” on the Twitter phone app will have their entire address book uploaded to Twitter (where the info can stay for up to 18 months)

Twitter (http://www NULL.latimes NULL.com/topic/arts-culture/computer-networking-internet/social-media/twitter-inc NULL.-ORCRP00010280 NULL.topic) Inc. has acknowledged that after mobile users tap the “Find friends” feature on its smartphone app, the company downloads users’ entire address book, including names, email addresses and phone numbers, and keeps the data on its servers for 18 months. The company also said it plans to update its apps to clarify that user contacts are being transmitted and stored.

     However, the LA Times story may give you the impression that the phone app for Twitter is the only way that your contact list will be imported, and that is not the case. Those who use the actual Twitter site, and search for contacts on there can also have their contact lists uploaded……

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If you go to Find Friends on the Twitter site (as shown above) and then ask Twitter to search for friends using the services listed (Gmail, Yahoo, Hotmail, Messenger, AOL) will also trigger your contacts lists uploaded.  The only difference between the main site and the phone app is that on the main Twitter site page, there is a TINY DISCLAIMER at the bottom of the page that says

Choosing a service will open a window for you to log in securely and import your contacts to Twitter. You’ll only find users who have allowed their accounts to be found by email address. We won’t email anyone without your consent, but we may use contact information to make Who To Follow suggestions.

while currently no such disclaimer exists on the Twitter mobile app version to “Find Friends”. The fact that the disclaimer is on the Twitter site, does NOT mean most people will  see it. Unfortunately Twitter has chosen to make the disclaimer so small and lightly colored that most people will just miss it. 

As noted in the LA Times story,

Twitter’s current privacy policy notes that some categories of “Log Data” are stored for up to 18 months.
“Log Data may include information such as your IP address, browser type, the referring domain, pages visited, your mobile carrier, device and application IDs, and search terms,” the policy says. “Other actions, such as interactions with our website, applications and advertisements, may also be included in Log Data.”

Per Twitter, if you want to remove your address book from their systems, you will need to click on the last line of that disclaimer message that reads

You can remove (https://twitter NULL.com/#) your contacts from Twitter at any time.

     Just like to point out again, Twitter does NOT make this easy to find or see.  Once you click on the remove, you will see the following message.

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Per the LA Times,

In response to questions about the process, Twitter spokeswoman Carolyn Penner said the company is planning an update to the language they use in the mobile app.

Hopefully this will also include making the removal link more easily accessible and noticeable.

Web: Twitter having issues this evening 7-18-11

Tweeting  Seems that Twitter is having some technical issues this evening.  The issues appear to have started about 8:30p (EST). 

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Not only will people not see any current tweets but things like followers seem to have all disappeared. (Thanks a lot Twitter, it took a lot to get what little I had).

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Updates to follow as more information is known……

UPDATE:  As of 10p (EST) Twitter now has the follow post

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UPDATE: 7-19-11

Twitter now reporting that issues are now resolved.

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Software: Twitter clients: Hootsuite vs. Seesmic

Tweeting I’ll admit it… I’m a Twitter addict. I love the interaction and knowledge that is shared throughout the community, and I’ve met some really great people through it. However, Twitter can quickly suck up all my time, energy and patience – especially when I try to tie my tweets in with my Facebook and blog posts.

To try to make some sense of the whole social mess, I turned to Hootsuite (http://hootsuite NULL.com/), which seems to be the defacto post-once, post everywhere social media tool. Through it, I could post to my Facebook profile, Facebook business page, and my Twitter all at once. This was especially convenient when I posted from my phone – I love being able to take pictures at events I go to (like last Friday’s Bulls for Boobs (http://www NULL.facebook NULL.com/photo NULL.php?fbid=10150148427738309&set=a NULL.10150148427443309 NULL.282499 NULL.361182788308&type=1&theater) Susan G Komen 3-Day Walk (http://www NULL.the3day NULL.org/site/PageServer) fundraiser, thrown by the team I walk with in Arizona, Team W.I.S.H (http://teamwisharizona NULL.org/)). However, I became frustrated because Hootsuite wasn’t posting items the way I wanted it to, so I began my search for a “better” Twitter client.

Lo and behold, I think I may have found it! Seesmic (http://www NULL.seesmic NULL.com/) recently updated their web client with a whole bevy of new features (not the least of which is the ability to update your Facebook page, something that only Hootsuite did well and easily). Here’s a few of my personal pros and cons for each of the platforms:

Hootsuite Owl

Hootsuite Pros:

  • Clearly the more polished web interface of the two. You can make it look really pretty and shiny.
  • Has full analytics built-in. This is useful if you’re interested in that sorta stuff, which I should be but am really trying to avoid it in a defiant 3-year-old temper tantrum kind of way.
  • The mobile clients are pretty slick and easy to use. They even look a lot like their web client, which is a boon for those of us with short attention spans.

Hootsuite Cons:

  • I can only get 4 columns to show up at any time on the web interface. Normally, this should be enough information overload for anyone, but I’m a firm believer in the myth of multitasking.
  • No desktop version. Now, granted, i don’t use a desktop client, but if I did, this would be a negative.
  • The Android client only posts links to pictures that you upload to Facebook – there’s no preview. So instead of a bunch of really cool pictures of a bull wearing a pink bra (http://www NULL.facebook NULL.com/photo NULL.php?fbid=10150231209035786&set=a NULL.10150231208825786 NULL.360705 NULL.677500785&type=1&theater), I got a bunch of links on my Facebook status. Not the intent, there.

Seesmic Raccoon

Seesmic Pros:

  • Multiple columns on the screen – right now, I have six showing. This is wonderful for me, because I can monitor all of my different real estate and business client lists from one place – and still see the main conversations in my feed as well.
  • Cool contact manager – find out anything you wanted to know about those you’re following, including if they’re following you back. Not that there aren’t tons of services out there that do this too, but I like that it’s all in one place.
  • When you upload a picture to Facebook, it shows a preview of the picture. I explained this one up in the Hootsuite cons above. Pictures make me look at the rest of the post – they’re attention getters, and I like it if my posts get attention.
  • Totally rocking Direct Message system. It’s on a separate page, and acts more like chat than a Twitter feed. It definitely prevents you from losing DMs in a wave of other tweets.

Seesmic Cons:

  • No analytics. This is a big bummer, because even though I personally don’t use them, I absolutely understand the need and want to see if your social media efforts are paying off. There are a lot of people who are getting tons of business, real estate or otherwise, off their Twitter and Facebook usage. I’m sure they’re tracking their ROI.
  • The Android client is slow, and sometimes bogs down if there’s been a lot of time between updates. I don’t turn on background notifications because I have an HTC Evo and the battery life is second to ..oh… EVERYTHING, so having to wait 10 minutes while the tweets of the day load kills me. I did find a workaround for this that involves clearing the cache, so I can live with it.

So there you have it – why I decided to switch from the Twitter client all the cool kids used to one that might not do everything, but what it does, it does really really well. I can tweet, post to pages, and generally annoy my Facebook friends all from one program, and be virtually guaranteed that things will look they way I want them to, barring the occasional Android autocorrect fail. Throw in the option of using their kick-ass desktop client on top of everything, and we’ve got a winner!

Note: Tweetdeck (http://www NULL.tweetdeck NULL.com/), another popular program, also has a rather robust web client, if you’re using the Chrome browser. Unfortunately, I couldn’t get the damn thing to work for me (it seemed as clunky as my dad’s old 70′s-era Chevy Nova,) and their Android client doesn’t post to pages (or if it does, the ability is hidden REALLY well.) Anyway, that’s why I didn’t include it in this analysis.

**Post comes from (LINK) http://activerain.com/blogsview/2252378/twitter-clients-hootsuite-vs-seesmic (http://activerain NULL.com/blogsview/2252378/twitter-clients-hootsuite-vs-seesmic)

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