This week Microsoft released the final version of Office 2010 for those who have accounts with TechNet or MSDN (LINK: http://www.neowin.net/news/office-2010-now-available-on-msdntechnet?showcomments=true (http://www NULL.neowin NULL.net/news/office-2010-now-available-on-msdntechnet?showcomments=true)), so I figured I should move up from my beta version of 2010 (which has run without issues since I installed it) to the final version.
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I am one who always believes in doing “Fresh” installs whenever possible, which means that you need to uninstall your current version prior to installing the new edition of the software. However I came across this error when uninstalling the beta version
It seems the error is caused by a missing xml file that should have loaded into the Grove portion of the install but didn’t. When I installed my copy of Office 2010 Beta, I did a custom install and did not select Grove to install, so I will post the 2 possible solutions for this situation (With Grove and Without Grove)
To Check and see if you have Grove installed –> Go to ?:\Program Files\Microsoft Office\Office 14 or ?:\Program Files (X86)\Microsoft Office\Office 14 (the “?” in the address will be the location of where you installed your copy of office. If you installed it with default settings then the “?” will be your “c:\” drive. In addition, you will have (x86) in the address if you installed the 32 bit version of office in a 64 bit Windows Version)
(**Close all Office Files / Folders / Programs prior to attempting any uninstall)
Solution with Grove -
**You will need a copy of your installation source / CD for this solution
1 – Locate the Grove Folder on your Installation Source / CD
2 – Copy the setup.xml from the groove folder of the installation source, and paste it in C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Groove.en-us\ or C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Groove.en-us\ (Depending on the version you have installed)
3 – Try and uninstall (AGAIN)
Solution without Grove Installed or without the Office Installation Source
Go to the following Microsoft Support Page (LINK) http://support.microsoft.com/kb/971179/ (http://support NULL.microsoft NULL.com/kb/971179/)
Using the Microsoft Fix It function found about 2/3 of the way down the page, click on Fix It and then select run.
Microsoft Fix It will go in and remove the files
The entire process removed Office 2010 Beta in just a couple of moments.
**The process can be used to remove any version of Office 2007 Suite or Office 2010 Suite

