One of the calls that I regularly have to deal with involves clients who can’t add laptops/tablets to their wireless networks, because they can’t remember their wireless password. Usually you only have to enter the password for a wireless network the 1st time you connect, so this is not a password that you will use everyday (unless you use the same password that you use for absolutely ever other sign in on earth, which isn’t recommended).
The situation goes something like this. Six months (or more) after the initial set up, the client buys another laptop or tablet and now he cant remember what the password is. That’s when you get the call where they say “What’s my password”? To begin with, that’s a loaded question. Asking a tech, “what’s my password” is like asking “what’s the pin number to my debit card”, and honestly I don’t want to know either (if I can help it), for both your protection and mine. When I’m setting up any equipment and get prompted to enter passwords, I always hand the keyboard over to the client, explain what the password requirements are and make them type it in. So honestly no, I really don’t know what you typed. So you are in this situation where NOBODY knows the password, what are you to do? If you find yourself in this situation, here are some steps you can take to try to recover the wireless password.