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Archive for Printer

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Solution to Mac Error “The Software for this printer is currently unavailable”

Posted on September 18, 2012 by

When you are using a Mac, people expect things to just work. Like installing a printer, I should just click when it lists the printers (Under system preferences – printer), click Add, and the Mac should do the rest. That’s why people buy Mac’s, because they just work…..or do they? One of the errors I’ve been coming across more and more involves the following error message when trying to install a printer

 

The software for this printer is currently unavailable. Please contact the printer’s manufacturer for the latest software.

 

What will happen when you see that error message, is that the install will not complete and you will not be able to use the printer with your Mac. For those running into this issue (like I was with a number of clients), here are the 3 solutions I found that fixed the issue

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How to: Win 7–Fix for printer share error 0x000006d9

Posted on December 18, 2010 by

windows_7 I ran across an interesting error this week that I hadn’t seen before, on a Windows 7 pc as I attempted to share a printer.  I would go into the printer properties –> sharing tab and label the printer and as soon as I clicked on either apply or ok I would see “Printer settings could not be saved. Operation could not be completed (error 0x000006d9). The issue turned out to be caused by the Windows Firewall being turned off.

error fix printer share

The solution was actually very easy -

1 – Go to Control Panel –> Administrative Tools –> Services

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Once you are in services – go to the bottom and make sure the Windows Firewall is turned on

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If the Firewall isn’t turned on – Double click directly where it says Windows Firewall. You will get a pop up window where you can click on start.

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Once you have started the Firewall service – > Click on OK.  (You can close the Firewall –> Services –> and Control Panel Windows.

2 – Now try and SHARE the printer, it should share without any errors
3 – If you have a need or reason for running with the Firewall off, you can at this point go back in and stop the firewall in Control Panel – > Administrative Tools –> Services.

You can now attach to your shared printer from other pc’s…….