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Changes coming to Sprint billing that may allow you out of your plan without paying the ETF/Early Termination Fee (via Phandroid article)

I have had many people asking me how they can leave sprint early without getting hit with the ETF fee. Phandroid just posted information that may help those on a family plan get out of their plans.

“Have a Sprint Family Plan With a Discount Applied? Get Out of Your Contract ETF Free http://phandroid.com/?p=81094 (http://phandroid NULL.com/?p=81094)

Cell Phone: Ringtones from NASA (Free)

note  As a geek, I find the following info REALLY SWEET! NASA has released free ringtones using some classic NASA sounds. Even Rachel Maddow (from MSNBC) did a story on the NASA ringtones for her show this past week. I would do a full write up for this post, but I think the video from the Rachel Maddow show does a GREAT job explaining it. (Video starts with 41 seconds where Ms. Maddow talks about a satellite that was crashing down to Earth before talking about the Ringtones)

 

Video from The Rachel Maddow show on msnbc

    

The NASA ringtones are broken into 4 categories

image 

 

The NASA ringtone page (LINK) http://www.nasa.gov/connect/sounds/ (http://www NULL.nasa NULL.gov/connect/sounds/)

 

From the ringtone page NASA has the following recommendations

 

Ringtone Directions
Android (MP3 format) – We recommend downloading the most recent version of the NASA App for Android (https://market NULL.android NULL.com/details?id=gov NULL.nasa) for previewing and installing these ringtones. The ringtones option is found on the main screen of NASA App for Android by hitting the menu button on your phone.

iPhone (M4R format) – Please visit our iPhone directions for downloading and installing M4R ringtones page. (http://www NULL.nasa NULL.gov/connect/sounds/iphone_install_directions NULL.html)

Other (MP3 format) – Most smartphones can play MP3 files as ringtones. The process for downloading and installing ringtones to a smartphone may vary greatly based on phone, operating system, and service provider. Check your phone’s user manual or your provider’s website. Some providers may limit your access to ringtones not sold through their site. You can still enjoy the MP3 files on your computer.

Cell Phone: For those looking to get out of your Sprint contract without paying Early Termination (ETF) Fee

sprintlogo  I’ll start this post by saying that I’m a long time satisfied Sprint customer.  I’m not currently looking to leave Sprint to go to another carrier. Sprint is currently the only U.S. Cell carrier with true unlimited data, going to Verizon or AT&T will get you Data Caps and T-Mobile will get you Data Throttling.

With that being said, someone out there may want to get out of their contract because they are in an area without good Sprint reception, or maybe to get out of individual contracts just to get on a family plan, or a number of other reasons. For whatever your reason is (and the iPhone shouldn’t be one as its expected that Sprint will be offering the iPhone 5), you now have a chance to get out of your contract without having to pay the early termination fee.

How do you get out of your contract, you ask, well the reason is on your latest bill. Sprint has announced a change to the “Terms & Conditions” of your Sprint account. The following was on your latest Sprint bill

Terms & Conditions Changes for Consumers

Effective 9/9/11, the Administrative Charge will increase to $1.50 per line for customers that receive the charge. For details, visit sprint.com/taxesandfees. In addition, the Sprint consumer Terms (Ts&Cs) are changing. Please review them carefully at your local Sprint store or sprint.com/termsandconditions.

     Here is why this change is important to those who want to get out of their Sprint contract. In a different section of the Sprint Terms and Conditions…
(LINK: http://shop2.sprint.com/en/legal/…conditions (http://shop2 NULL.sprint NULL.com/en/legal/ NULL. NULL. NULL.conditions))

When You Don’t Have To Pay An Early Termination Fee
You aren’t responsible for paying an Early Termination Fee when terminating Services: (a) provided on a month-to-month basis; (b) consistent with our published trial period return policy; or (c) in response to a materially adverse change we make to the Agreement as described directly below.
Our Right To Change The Agreement & Your Related Rights
We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes—and may provide you notice of non-material changes—in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made. If you do not cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment.

So now you’re wondering “what do I need to do to get out of my contract”. Here are the steps required

- You need to call Sprint (by calling 888-211-4727 or *2 from your HTC EVO,  and select options 4, 5, 2). Online chat will NOT work for this.

- Once you speak to Sprint you MUST cite this specific fee increase (to $1.50) as the reason you wish to exit your contract

- If you get a Sprint Rep. that is uninformed, ask to speak to someone in retentions. The Retentions department are the ones with the most power and knowledge.

- This process must be done before September 30, 2011.

Even if you don’t want to leave Sprint, this may just be the excuse you need to speak to the Retentions Department at Sprint and see if you can negotiate a better deal with Sprint.

Information for this post comes from

John @ (Good and Evo) (http://www NULL.goodandevo NULL.net/2011/08/get-out-of-your-htc-evo-contract-etf-free NULL.html#more)  and  Scott @ (Slick Deals) (http://slickdeals NULL.net/forums/showthread NULL.php?t=3212758) 

How to: Block or Allow (Unblock) text messages from your Sprint Cell Phone.

sprintlogo I’ve recently started receiving TEXT spam.  If you think that its annoying when you get spam in your email, wait until you start seeing it in TEXT message form.  For me its Text messages concerning the “Warranty on my car is about to expire”, supposedly if I respond to the TEXT I will get information about how to extend the warranty on my car. (On a funny side note: My car is 14 yrs old and has been out of warranty since the turn of the century)

I am a Sprint user, and the following information will allow Sprint users to Block or Allow Text messages on their phones.

(Information is from the Sprint Support Page LINK http://support.sprint.com/support/article/Block_or_allow_text_messages_from_your_phone/case-ev207663-20090625-102112?&INTNAV=SU:SP:MVT (http://support NULL.sprint NULL.com/support/article/Block_or_allow_text_messages_from_your_phone/case-ev207663-20090625-102112?&INTNAV=SU:SP:MVT) )

Block or allow text messages from your phone

Last Updated: Jun 25, 2009

  • You can block unwanted text messages from your phone using text messages.
  • This service allows you to manage your blocked senders list without the need to access sprint.com (http://www NULL.sprint NULL.com/index NULL.html) or to call Customer Care.
  • There’s no charge for the text messages you send to or receive from 9999.
  • To block or allow senders, see a list of senders you have blocked, or report spam, send a message to 9999 with one of the commands from this
COMMAND SENT TO 9999: DESCRIPTION OF COMMAND: TEXT RESPONSE FROM SPRINT:
help General help SprintFreeMsg: Text these commands to 9999 to manage SMS blocking: block, list, spam, help. Text “help ” to learn about each command.
help block Help with blocking senders 1/2 SprintFreeMsg: block: Blocks the sender. 2/2 Sender can be a shortcode, 10 digit phone number, email address, or “email” to block all messages from email addresses.
help allow Help with allowing senders that have been blocked 1/2 SprintFreeMsg: allow: Allows the sender. 2/2 Sender can be a shortcode, 10 digit phone number, email address, “email” to allow all messages from email addresses, or “all” to remove all blocking.
block <shortcode or phone number> Block a shortcode or phone number (4 to 10 digits)
Block an email address SprintFreeMsg: Text messages from “XXXXX” are now blocked.
block <@domain> Block all messages from a specific domain SprintFreeMsg: Text messages from “XXXXX” are now blocked.
block email Block all email addresses SprintFreeMsg: Text messages from all email addresses are now blocked.
allow <shortcode or phone number> Allow a sender that has been blocked (4 to 10 digits) SprintFreeMsg: Text messages from “XXXXX” are now allowed.
allow <user@domain> Allow an email address that has been blocked SprintFreeMsg: Text messages from “XXXXX” are now allowed.
allow <@domain> Allow messages from a domain that has been blocked SprintFreeMsg: Text messages from “XXXXX” are now allowed.
allow email Allow all email addresses SprintFreeMsg: Text messages from all email addresses are now allowed.
allow all Allow messages from all senders (removes all blocks) SprintFreeMsg: All text messages are now allowed.
list Lists blocked senders SprintFreeMsg: You have no blocked senders. All text messages will be allowed.
spam <shortcode or phone number> Report spam from a shortcode or phone number (4 to 10 digits) SprintFreeMsg: Thanks for reporting spam sent by “XXXXXXX.” SprintFreeMsg: Text messages from “XXXXXXX” are now blocked.
spam <user@domain> Report spam from an email address SprintFreeMsg: Thanks for reporting spam sent by “XXXXXXX.” SprintFreeMsg: Text messages from “XXXXXXX” are now blocked.
  • Note: This information applies only to Sprint® and PowerSource phones.
  • Note: The numbers you block need to be at least four digits long.

Sprint – Phone Replacement Pt3

sprintlogo I finally have a replacement phone (That isn’t reported lost/stolen) and I have been able to get everything set up on the new phone.  I have returned both the original phone and the 1st replacement phone (The “lost/stolen” one), let see if they process them properly or if i get a notice saying I haven’t returned them.  I’m not holding my breath.

Sprint – Phone Replacement PT.2

sprintlogo Ok this is getting ridicules. So far since i requested a replacement for my Mogul that wasn’t working.  I have received a phone, been told that the phone that SPRINT SENT ME was listed as lost or stolen and now after 4 hours 11 min (yes I’ve been keeping track) and 15 different reps and I can’t even tell you how many departments, the solution is that Sprint will send me another phone today and that when that one arrives i will send back not only my bad phone but the “HOT” phone as well.  At least the last tech gave me a $30 credit on my next phone bill (and yes i do plan to ask for more from them once we get this mess fixed!).

Stay Tuned!

Sprint – Adventure in getting phone replaced

Mogul    I have a Sprint Mogul phone, which I actually like.  As a tech and road warrior my phone has been in a lot of battles (and that’s why i get the insurance on the phone), and I finally needed to get my phone replaced via my insurance replacement. Well today I received my replacement Mogul……and wouldn’t you know it, even though i have a box from sprint with sprint paperwork…when i called in to get the new phone activated I was informed by the sprint tech that my phone is showing as lost or stolen in their computer system.  So in other words sprint sent me a HOT phone (it appears).  So far it has taken an hour on the phone with sprint to now be told that “a ticket is being created to have someone review it and try (that word scares me) to get the new phone out of jail (Hey I didn’t think I had ordered an iPhone – Jailbreak?).  So the adventure continues tomorrow and lets see how much longer before my phone is replaced…..

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