eBay Making Changes To User Agreement, Privacy Policy, Buyer Protection

eBay is currently sending out notifications to all its users that they are making changes to the User Agreement, Privacy Policy, and Buy Protection policies.

“The updated User Agreement, Privacy Policy and Buyer Protection Policy were posted on www.ebay.com (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cd9II2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd) on February 4, 2013. The updated User Agreement and Privacy Policy are effective immediately for new members and on March 26, 2013 for current members. The updated Buyer Protection Policy is effective on April 9, 2013″

Key Notes About The Changes (from eBay)

eBay User Agreement (eBay User Agreement (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cdaII2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd))

  • Updates relating to eBay’s contacts with members. We updated provisions of the User Agreement to provide further clarity regarding the purposes for and circumstances under which      eBay or its service providers may contact members using autodialed or prerecorded voice message calls and/or text messages and the circumstances under which eBay may share members’ contact information with members of the eBay corporate family or other parties.
  • Updates to the Disclaimer of Warranties, Limitation of Liability and Listing Conditions provisions. We updated the Disclaimer of Warranties and Limitation of Liability provisions to recognize additional circumstances or occurrences where eBay’s liability is limited, including for decisions by eBay to end or remove listings, and disclaim warranties with any pricing, shipping or other guidance eBay provides in its sites, services, applications, or tools. The Listing Conditions provision has also been updated to specifically recognize eBay’s right to end listings.
  • Updates to the Buyer Protection provision. Updated the provision to reflect our ability to      remove funds from a seller’s PayPal account in a currency other than the currency of the transaction at issue where the seller does not have sufficient funds available in the transaction currency.

– eBay Privacy Policy (eBay Privacy Policy (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cdbII2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd))

  • Provisions relating to children’s privacy. To reflect that our sites, applications, services, and      tools are not directed at nor do we knowingly collect information regarding children under the age of 13.
  • Updates relating to the description of our collection and use of personal information.      We included updates relating to our collection and use of personal information.
  • Provisions relating to our disclosure of your personal information. We updated language regarding information sharing within our eBay’s corporate family and with corporate affiliates in order to operate joint services and service offerings, such as Bill Me Later.

– eBay Buyer Protection Policy (eBay Buyer Protection Policy (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cdcII2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd))

  • Communications between buyers and sellers. We are making changes to allow buyers and sellers to communicate more efficiently about transaction issues. A buyer must first contact a seller via the Resolution Center and wait a reasonable amount of time as specified in the Resolution Center before asking eBay to review and resolve the issue. Communications from buyers for item not received and significantly not as described transactions will be centralized and presented in the Resolution Center to help facilitate an efficient resolution.
  • Updates relating to seller’s performance ratings. Opened cases will no longer count against a seller’s performance rating. Only unresolved eligible cases that are escalated to eBay for a decision may count against a seller’s performance rating.
  • Provisions relating to PayPal accounts. We have updated the Policy to reflect our ability to      remove funds from a seller’s PayPal account in a currency other than the currency of the transaction at issue where the seller does not have sufficient funds available in the transaction currency.


I know that things like the User Agreement, Privacy Policy and Buyer Protection Policy are not the easiest things to read, but if you are interested in reading each full agreement you can visit eBay User Agreement (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cddII2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd), Privacy Policy (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cdeII2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd), and Buyer Protection Policy (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8cdfII2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd).

If you choose not to accept the new terms from eBay, you can visit the eBay help page (http://rover NULL.ebay NULL.com/rover/4/0/8?eecl=1&eesi=US&i=185ffea8ce0II2e7f9e2II8c5064II186a220541aII1&eepc=&bu=44269638874&segname=B0676DC-00&crd=20130222154221&emParams=i&sojTags=emid%3Dbu%2Csegname%3Dsegname%2Ccrd%3Dcrd) for further direction.